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                  Is Business Messaging the Future of Your Customer Experience?

                  Is Business Messaging the Future of Your Customer Experience?

                  by One Contact | Sep 18, 2021 | Business Phone Apps, Business Phones

                  The global pandemic has had a significant effect on the way businesses communicate with their customers. When the pandemic began back in March 2020, business owners quickly learned that having an online presence was key to staying afloat. While some businesses were...
                  The Changing Face of Inter-Company Communication in the Hybrid Workplace

                  The Changing Face of Inter-Company Communication in the Hybrid Workplace

                  by One Contact | Aug 7, 2021 | Business Phone Apps, Business Phones, VOIP

                  The global pandemic has left a lasting impression on the way businesses and their employees structure their working week. Prior to the pandemic, the option to work remotely was considered a privilege or a perk of a job. Post pandemic, however, it’s likely the majority...
                  Supercharge Your Customer Experience: Integrate Facebook Chat With Your Business Phone System

                  Supercharge Your Customer Experience: Integrate Facebook Chat With Your Business Phone System

                  by One Contact | Jun 24, 2021 | Business Phone Apps, Business Phones

                  2020 and the global pandemic, launched the world into an almost overnight virtual reality. Everything moved online. Even for those who would have always embraced the online realm, this was a new ‘normal’. While many companies faced challenges with this abrupt shift,...
                  Business Phone Mobile Apps: Must Haves for Remote Working

                  Business Phone Mobile Apps: Must Haves for Remote Working

                  by One Contact | Feb 28, 2021 | Business Phone Apps, Business Phones, Remote Working

                  Once COVID-19 hit, the fundamentals of employment changed. Millions of workers shifted from commuting to an office every morning to buying laptops and getting technicians to set up 4G connections. Many office managers struggled to accommodate this shift because the...

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                  Recent Posts

                  • Why Cloud-Based Phone Services Are Perfect For Irish SMEs September 23, 2024
                  • Advanced Business Phone Features Every Small Business Should Utilise September 6, 2024
                  • Improving Customer Support With Unified Communications August 23, 2024
                  • Managing Telecom Costs: Practical Tips For Small Businesses August 9, 2024
                  • Improving Call Handling With Interactive Voice Response May 27, 2024

                  One Contact was established in 2015 when two companies, Owenmark Telecom and Wireless Connect, with 45 combined years’ experience between them, merged to combine their specialist skill sets, offering a complete data and telecoms solution to the market.

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