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Is Business Messaging the Future of Your Customer Experience?

Is Business Messaging the Future of Your Customer Experience?

by One Contact | Sep 18, 2021 | Business Phone Apps, Business Phones

The global pandemic has had a significant effect on the way businesses communicate with their customers. When the pandemic began back in March 2020, business owners quickly learned that having an online presence was key to staying afloat. While some businesses were...
The Changing Face of Inter-Company Communication in the Hybrid Workplace

The Changing Face of Inter-Company Communication in the Hybrid Workplace

by One Contact | Aug 7, 2021 | Business Phone Apps, Business Phones, VOIP

The global pandemic has left a lasting impression on the way businesses and their employees structure their working week. Prior to the pandemic, the option to work remotely was considered a privilege or a perk of a job. Post pandemic, however, it’s likely the majority...
Supercharge Your Customer Experience: Integrate Facebook Chat With Your Business Phone System

Supercharge Your Customer Experience: Integrate Facebook Chat With Your Business Phone System

by One Contact | Jun 24, 2021 | Business Phone Apps, Business Phones

2020 and the global pandemic, launched the world into an almost overnight virtual reality. Everything moved online. Even for those who would have always embraced the online realm, this was a new ‘normal’. While many companies faced challenges with this abrupt shift,...
Business Phone Mobile Apps: Must Haves for Remote Working

Business Phone Mobile Apps: Must Haves for Remote Working

by One Contact | Feb 28, 2021 | Business Phone Apps, Business Phones, Remote Working

Once COVID-19 hit, the fundamentals of employment changed. Millions of workers shifted from commuting to an office every morning to buying laptops and getting technicians to set up 4G connections. Many office managers struggled to accommodate this shift because the...

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Recent Posts

  • The Best Virtual Assistant Apps For 2023 January 24, 2023
  • How IVR Call Routing Can Benefit Your Business January 9, 2023
  • How Small Businesses Can Benefit From VoIP Services December 8, 2022
  • How VoIP Can Improve Customer Experience December 1, 2022
  • Strategies To Improve Call Handling November 18, 2022

One Contact was established in 2015 when two companies, Owenmark Telecom and Wireless Connect, with 45 combined years’ experience between them, merged to combine their specialist skill sets, offering a complete data and telecoms solution to the market.

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