Managed Firewall and Network
Protecting your business-critical information against unauthorised data access.
At One Contact we take your data security very seriously. If you have an unprotected server, it is susceptible to online attacks which will not only compromise your data but also lead to business downtime. A firewall is a critical layer of protection between your network and the internet that protects your business against cyber attacks.
Giving your business extra control and security
Your firewall is the front door to the internet for your business. It is the primary defence between your business data and millions of internet users and cyber attackers.
In order to keep your business secure it is vital that you invest in a business-grade firewall that is professionally installed and managed. And, if your network contains commercially sensitive data or personal data of your customers and staff as most businesses do, you have a legal obligation to protect that data.
Data network design, installation, maintenance and protection
One contact offers complete data network design, installation, and ongoing maintenance.
We install all fully managed devices. These managed devices allow us to remedy and support you and your business. We can remedy connected to devices to diagnose issues that you may be having. This offers a rapid response to issues that gets your business back in action and reduces the need for costly callout. We proactively managed and monitor your business network, ensuring optimal security, performance and reliability.
All network devices
We maintain all network devices including your firewall, switches, WiFi access points and much much more.
Always up to date
We maintain up to date virus and bad-actor feeds to ensure your firewall is always up to date in detecting malicious connections.
Firewall rule management
We coordinate and manage your firewall rules to ensure third party supplier requests are not unsafe.
We coordinate with various suppliers who need to interact with your network.
Live proactive monitoring
Our team continuously monitors your network for issues and endeavours to proactively fix them before any problems arise.
Security patches & updates
We manage all security patches and upgrades in a timely fashion as per your firewall manufacturer recommendations.
Remote office access
We can provide you with secure remote access to your office when and where you need it using VPNS and Secured Remote Desktop Gateways.
Linking multiple offices
Link multiple offices and locations together with technolgoies such as MPLS/ Managed Ethernet/ SDWAN & VPNs to share resources & increase productivity.
One Contact take care of our Telecoms, Broadband and CCTV management. Their systems are simple to use and good value and they have made us significant savings over a number of years. The support is excellent too – when we call the support number the phone is answered immediately and the issues are addressed really quickly, meaning little or no downtime for the business. I would recommend One Contact to any Pharmacy looking for an efficient and reliable ICT provider
The most significant impact for us in using One Contact is their service; I cannot fault anything about it. Anything that goes wrong is fixed in a timely manner which is critical to any small business. As a community based Pharmacy during the Covid pandemic in particular, it has been vital that our phone lines and email are working as a significant percentage of our customer prescriptions have gone online. Any issues with Broadband would decimate our business so the peace of mind that One Contact give us is really invaluable.
C & D Medical Group have 12 pharmacies in the group, based all over Ireland from Dundalk to North Dublin and the Midlands and west of Ireland. We got in touch with One Contact when we decided to bring all of the pharmacies to the same high spec in terms of Broadband, ensuring continuity across each pharmacy. We also wanted to save costs and make efficiencies across the group and knew that an amalgamation of services would provide us with that. One Contact were very detail oriented and following our initial discussions, when we set out our requirements for business internet, wifi and phone they set out very clearly what body of work they would do and the positive difference it would make to our business. Then they implemented everything quite seamlessly across all 12 pharmacies ensuring one point of contact for everything from CCTV to phone and internal network. What really makes the difference for us, apart from the cost savings, is that if ever there is an issue with any aspect of service, One Contact are on top of it almost before we have noticed. Our business is almost never closed and so they always work around us and our customers resolving the issues quickly and effectively.