Blog

Get the latest tips, tricks and updates on the ICT industry from the team at One Contact.

How To Balance Call Recording With GDPR

How To Balance Call Recording With GDPR

Call recording is a widely used technique to drive business growth and success but businesses need to balance call recording with GDPR obligations. Since the European Union’s General Data Protection Regulations (GDPR) came into effect, the landscape for all forms of...

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VoIP Systems For Pharmacies

VoIP Systems For Pharmacies

At a time when the healthcare sector is under immense pressure, pharmacies need to ensure that they have a communications system that is equipped to manage incoming and outgoing calls promptly and efficiently - and VoIP technology provides a streamlined and...

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Never Miss A Sales Call With Our VoIP Services

Never Miss A Sales Call With Our VoIP Services

For small businesses, any opportunity to make a sale is an opportunity that cannot be missed. In today’s highly competitive business environment, it is too easy for a potential customer to find the solution to their problem from a competitor who has prioritised...

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How To Choose The Best VoIP Provider

How To Choose The Best VoIP Provider

In today’s digital age, the need for staying up to date with the latest in communication tools is a top priority for businesses of all sizes if they want to succeed. The pandemic accelerated the shift to remote working and now many companies are operating a hybrid...

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