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Why Cloud-Based Phone Services Are Perfect For Irish SMEs

Why Cloud-Based Phone Services Are Perfect For Irish SMEs

by One Contact | Sep 23, 2024 | VOIP

With Irish SMEs constantly seeking efficient, flexible and cost-effective solutions to stay competitive in a saturated market, cloud-based phone services are coming to the fore as the perfect solution. These innovative phone systems provide a range of benefits...
Advanced Business Phone Features Every Small Business Should Utilise

Advanced Business Phone Features Every Small Business Should Utilise

by One Contact | Sep 6, 2024 | Business Phones

For small businesses with aspirations to scale and grow in this digital age, having an efficient communication system – which incorporates advanced business phone features – is essential. Traditional phone systems, though reliable, are increasingly being replaced by...
Improving Customer Support With Unified Communications

Improving Customer Support With Unified Communications

by One Contact | Aug 23, 2024 | Business Phones

Excellent customer support has become a critical component of success for businesses across the globe, and many business owners are turning to unified communications to achieve this. With so much competition in the retail and services space, customers expect a quick,...
Managing Telecom Costs: Practical Tips For Small Businesses

Managing Telecom Costs: Practical Tips For Small Businesses

by One Contact | Aug 9, 2024 | Business Phones

Effective communication is at the heart of any successful small business, but managing telecom costs can prove a challenging obstacle to overcome. With a seemingly never-ending list of telecom solutions available, ranging from traditional landlines to advanced VoIP...
Improving Call Handling With Interactive Voice Response

Improving Call Handling With Interactive Voice Response

by One Contact | May 27, 2024 | Business Phones

In our increasingly digital world, technology plays a pivotal role in facilitating customer service efficiency. With the ever-growing demand for prompt and efficient service, businesses worldwide are faced with the challenge of managing high call volumes. The...
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Recent Posts

  • Why Cloud-Based Phone Services Are Perfect For Irish SMEs September 23, 2024
  • Advanced Business Phone Features Every Small Business Should Utilise September 6, 2024
  • Improving Customer Support With Unified Communications August 23, 2024
  • Managing Telecom Costs: Practical Tips For Small Businesses August 9, 2024
  • Improving Call Handling With Interactive Voice Response May 27, 2024

One Contact was established in 2015 when two companies, Owenmark Telecom and Wireless Connect, with 45 combined years’ experience between them, merged to combine their specialist skill sets, offering a complete data and telecoms solution to the market.

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