The most significant impact for us in using One Contact is their service; I cannot fault anything about it. Anything that goes wrong is fixed in a timely manner which is critical to any small business. As a community based Pharmacy during the Covid pandemic in particular, it has been vital that our phone lines and email are working as a significant percentage of our customer prescriptions have gone online. Any issues with Broadband would decimate our business so the peace of mind that One Contact give us is really invaluable.

Having One Contact to provide all of our IT services together has made it so much more convenient and cost effective for our pharmacy. The installation of our VOIP Phone Systems has cut our phone call costs and made a huge difference to our productivity both in the Pharmacy and when we need to work from home. In terms of service, there are never any issues, One Contact are very reliable and always at the end of the phone to fix an issue straight away.

One Contact take care of our Telecoms, Broadband and CCTV management. Their systems are simple to use and good value and they have made us significant savings over a number of years. The support is excellent too – when we call the support number the phone is answered immediately and the issues are addressed really quickly, meaning little or no downtime for the business. I would recommend One Contact to any Pharmacy looking for an efficient and reliable ICT provider