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Supercharge Your Customer Experience: Integrate Facebook Chat With Your Business Phone System
2020 and the global pandemic, launched the world into an almost overnight virtual reality. Everything moved online. Even for those who would have always embraced the online realm, this was a new ‘normal’. While many companies faced challenges with this abrupt shift,...
Hybrid Working: Choosing The Right Phone System
As the world finally begins to return to some form of normality, we are beginning to shed many of the rules and restrictions that have changed society over the past 18 months. However, there are certain practices brought about by the pandemic that we won’t be so quick...
7 Benefits Of VoIP For Managing Your Remote Team
There is no doubt that the global pandemic has changed the working environment across every type of business and prompted a re-evaluation of the work/home life balance. According to a recent survey conducted by Esri Ireland (Economic & Social Research Institute),...