Is Your Business Broadband Slow Due to Multiple Users?

by | Jun 3, 2022 | Business Broadband

Companies of all sizes today are increasingly reliant on Business Broadband to operate.

Thanks to the pandemic, we are living in a new virtual working world that has placed a huge demand on network infrastructure.

With more people working online than ever before it is no wonder that Wi-Fi connectivity is being impacted. Businesses that are experiencing slow broadband due to multiple users can take steps to rectify this, so read on to find out how to speed up your business broadband speed!

 

Understanding what causes slow business broadband

The last two years have seen mounting pressure on broadband networks. This is due to a variety of different factors.

Firstly, there has been a massive increase in online activities along with an increase in the number of people working from home. This has meant that many businesses are relying on video conferencing tools and virtual desktops to continue operations and maintain communication with their teams.

Secondly, online streaming services such as Netflix and Amazon Prime are becoming more and more popular with many accessing these platforms through multiple devices.

And thirdly, the development of social media platforms, virtual reality, and the Metaverse has seen exponential growth and engagement.

This escalation in demand means that available bandwidth can be greatly reduced and Internet speed is affected, potentially slowing down business processes.

 

Is Your Business Broadband Slow Due to Multiple Users - One Contact (2)

 

How slow broadband impacts businesses

These days, there’s an expectation for businesses to provide reliable and fast Wi-Fi connections to their employees, clients and visitors. Whether working from home or in the office, having slow broadband can impact the business negatively.

 

Team members are unable to do their work efficiently

Having a stable and efficient network connection allows the team to get their work done. When the broadband is slow, productivity is affected. This can have a knock-on effect on the ability to provide good customer service.

 

Dissatisfied guests

It is increasingly common that customers or guests to the premises will expect free Wi-Fi access. The more users that connect, the more pressure placed upon the network.

Visitors experiencing slow broadband due to multiple users may grow frustrated and disgruntled which can negatively impact their overall experience.

Anything that adversely influences a customer’s ability or desire to do business is something that needs immediate action.

So, what can businesses do to boost their broadband speed?

 

Tips to boost broadband speed

 

Check router settings

The wireless router is the connection point between a device and the internet provider. However, the efficiency of the router can be affected by interference from nearby signals.

While some routers are designed to avoid interferences by switching to a different channel, it’s still worth checking the settings on the router to reduce the impact of interference.

Also, ensure that the router is positioned in the optimal spot for the best network coverage. This will usually be in a central position within the building.

 

Monitor devices for malware/viruses

Cybercrime is on the rise and with SMEs and business owners in the target line, it’s vital that devices are regularly checked for updates and antivirus software is utilised.

It is also a wise move to reboot the router to clear malware that’s specifically designed to cause damage to the device or server.

 

Is Your Business Broadband Slow Due to Multiple Users - One Contact (3)

Monitor the number of devices connecting to the network

When we think of devices that require Wi-Fi, we automatically think of phones, laptops and tablets.

However, with modern technology, both in our homes and businesses, there are a whole host of systems that require a Wi-Fi connection, such as thermostats, Smart TVs and security systems.

Each of these can slow broadband so it’s important to monitor the number of devices connecting to the network and limit or restrict access to any that are unknown or unnecessary.

Invest in hardware

For those working from home where the router is more than a few years old, then it may be time to upgrade to a newer model. The more up-to-date models of routers support faster broadband speeds and enhanced functionality.

Investing in a Wi-Fi extender can also help to boost the signal and extend coverage throughout the property.

 

Plan ahead

Particularly if working from home, think about the peak times when more people are accessing the internet. At these times of the day, the broadband will be slower due to an increase in users drawing on it.

With a bit of careful planning, certain online activities can be scheduled for off-peak times. Large files, for example, can be set to download overnight when demand is at its lowest.

Whether from home or at the office, video conferencing calls should be conducted at quieter times, when fewer team members require access to the network.

 

The solution – One Contact Business Broadband

One Contact can offer the perfect solution you need to combat sluggish and struggling broadband so that you and your team can get your work done efficiently without being slowed down in your progress.

Our Business Broadband offers dependable connectivity with high speeds and robust security. It provides peace of mind by supporting your most critical business functions, helping you to prevent connectivity issues and continue to grow your company.

By choosing our strong, stable and secure Business Broadband, you can ensure everyone on your team, whether they are working at home or in the office, can get the job done and keep your customers happy in the process.

Get in touch with us today to start your Business Broadband journey.

Recent Articles

How To Balance Call Recording With GDPR

How To Balance Call Recording With GDPR

Call recording is a widely used technique to drive business growth and success but businesses need to balance call recording with GDPR obligations. Since the European Union’s General Data Protection Regulations (GDPR) came into effect, the landscape for all forms of...

read more