Failover Broadband
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Business Phone Systems
Bespoke, modern business phone systems to help improve business efficiency.
No matter how big or small your company is, the right unified communications solution can take your business communications to the next level, helping to enhance your customer experience, improve collaboration, boost productivity, and increase mobility.
Private Cloud Phone Systems
Our Cloud platform functionality is inbuilt and included as standard in an all in one user-friendly platform. Our voice platform combines increased reliability with 4G backup and secure voice traffic on your own private cloud service.
Take advantage of massive savings with SIP bundled pricing
Free remote support on your phone system.
A scalable cloud phone system, with upgrades and maintenance included
Desktop and mobile phone system apps
Two Year hardware warranty
Leading Business Phone Systems
When it comes to the installation of phone systems for your business, our team is very aware of the concerns of business customers.
We can provide your business with:
Cost-effective phone systems
Reliable and easy to use
Future-proofed functionality
Installation with minimal disruption
In-person training
Call flow adjustments as required
Responsive & conscientious support
Scheduled reporting
Start saving on your phone bill and roll out the latest technology for your team today.
Features & Benefits
X6 IP Phone for more dynamic communications
The X6 IP Phone is a dynamic business communications solution for executives and professionals. This phone offers a large 4.3 inch color screen which can also decode the video from IP camera and door phone. The X6 is also with Fanvil’s Optima HD Voice technology and wide-band codec of Opus for unparalleled audio clarity.
Automatic fail-over
With our 4G SIP fail-over your call will continue even if your Primary Internet connection fails. Our automatic fail-over maintains the same IP to your phone system meaning active calls will not drop during an outage.
X4G Phone for superb sound quality
The X4G is a feature-rich sip phone for business. Delivering a superb sound quality as well as rich visual experience. With second DSS color screen, the IP Phone supports up to 30 DSS keys which improve work efficiency. Using standard encryption protocols to perform highly secure remote provisioning and software upgrades.
Mobile apps to give flexibility
With powerful mobile apps for android and IPhone you can bring your extension with you, to take and make office calls from anywhere in the world with a good WiFi signal. In addition there is a windows application that allows for managing calls from your desktop
Why choose One Contact for your business phone systems?
If you are looking for a professional telecom solution, whether you are a sole trader, small business or multinational organisation spread across continents, our 3CX hosted platform can be tailored to meet your demands and your budget.
We offer a modern phone system, packed with features and deployed on private infrastructure for optimum security and privacy. By Combining our 3CX Gold Partners status with our private telecom infrastructure, we can confidently offer you the best features available on the market.
Offering scalable business solutions
We can provide phone systems that start with one single mobile app right up to systems that have several hundred extensions and mobile apps combined. When purchased with our failover broadband you truly have a reliable solution for voice and data.
Standard Features
Standard features with all phone systems from One Contact- Competitive call bundles that include international destinations by default
- Advanced call queue and routing features such as skill base routing
- Digital Receptionist
- Call recording
- Voicemail to email
- Plus just about any feature a stand phone system has to offer
Additional Features
Additional business features available for our phone systems- iOS & Android apps for remote work and Work From Home
- Wall boards – see customer wait time and dropped calls in Realtime
- Scheduled daily/weekly and monthly reporting
- Listen in, Whisper and Barge in functionally giving you call centre features without the price tag
- Web browser access to each extension for phone programming and making and receiving calls and texts
- Voice and Video Door Phones and lots of peripherals
Industry Features
Optimise your business communications with these industry features- Website chat feature, allowing website visitors to text chat your team
- From the text chat enable single click, website to open a voice call or even a video call to that team member for enquiry
- Video Conferencing feature for up to 250 users
- CRM Integration – Connect your phone system to your busines systems to increase productivity
- Zendesk, salesforce, Zoho, Freshdesk, Microsoft, HubSpot plus many many more….
- SMS and Facebook messages integrated into your business phones system and mobile apps. Create a professional text queueing and routing system rather than employees handing out their personal mobile to customers for unmanaged WhatsApp messages
Testimonials
Having One Contact to provide all of our IT services together has made it so much more convenient and cost effective for our pharmacy. The installation of our VOIP Phone Systems has cut our phone call costs and made a huge difference to our productivity both in the Pharmacy and when we need to work
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Having One Contact to provide all of our IT services together has made it so much more convenient and cost effective for our pharmacy. The installation of our VOIP Phone Systems has cut our phone call costs and made a huge difference to our productivity both in the Pharmacy and when we need to work from home. In terms of service, there are never any issues, One Contact are very reliable and always at the end of the phone to fix an issue straight away.
Read more “So much more convenient and cost effective for our pharmacy”
Michelle
Owner - Quinn’s Pharmacy, Edenderry
C & D Medical Group have 12 pharmacies in the group, based all over Ireland from Dundalk to North Dublin and the Midlands and west of Ireland. We got in touch with One Contact when we decided to bring all of the pharmacies to the same high spec in terms of Broadband, ensuring continuity across
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C & D Medical Group have 12 pharmacies in the group, based all over Ireland from Dundalk to North Dublin and the Midlands and west of Ireland. We got in touch with One Contact when we decided to bring all of the pharmacies to the same high spec in terms of Broadband, ensuring continuity across each pharmacy. We also wanted to save costs and make efficiencies across the group and knew that an amalgamation of services would provide us with that. One Contact were very detail oriented and following our initial discussions, when we set out our requirements for business internet, wifi and phone they set out very clearly what body of work they would do and the positive difference it would make to our business. Then they implemented everything quite seamlessly across all 12 pharmacies ensuring one point of contact for everything from CCTV to phone and internal network. What really makes the difference for us, apart from the cost savings, is that if ever there is an issue with any aspect of service, One Contact are on top of it almost before we have noticed. Our business is almost never closed and so they always work around us and our customers resolving the issues quickly and effectively.
Paul Glackin
Operations Manager, C + D Medical Group
The most significant impact for us in using One Contact is their service; I cannot fault anything about it. Anything that goes wrong is fixed in a timely manner which is critical to any small business. As a community based Pharmacy during the Covid pandemic in particular, it has been vital that our phone lines
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The most significant impact for us in using One Contact is their service; I cannot fault anything about it. Anything that goes wrong is fixed in a timely manner which is critical to any small business. As a community based Pharmacy during the Covid pandemic in particular, it has been vital that our phone lines and email are working as a significant percentage of our customer prescriptions have gone online. Any issues with Broadband would decimate our business so the peace of mind that One Contact give us is really invaluable.
Read more “The peace of mind that One Contact give us is really invaluable”
Brian O’Shea
Owner/ Pharmacist - ODC Pharmacy