Failover Broadband
Giving businesses peace of mind by providing guaranteed internet continuity.
Failover Broadband from One Contact offers businesses two or more independent internet connections. So, if you have an issue with one connection you will automatically ‘failover’ to the second or subsequent connection, ensuring continuous internet access for your business.
Reliable backup for your broadband
Excellent cost savings and improved productivity
Dedicated, rapid remote response team
Live & proactive network monitoring
Continuous broadband, guaranteed
Every broadband service, no matter how expensive or durable, will have a failure at some point. And not all internet outages are alike. Some can last for days or weeks.
For example, Eir have a commitment to resolve 92% of outages within 5 business days. That means 8% of business could potentially be into their second week of no connectivity before resolution.
Failover broadband provides that all important second independent connection allowing businesses connecting through us to rest assured that they are fully covered should the connection fail.
Failover broadband from One Contact
Does your area suffer from internet connection drops and outages? It makes good business sense to have a second connection automatically take over when your primary connection drops.
Saving money and increasing productivity
When companies analyse potential new revenue loss and loss of productivity due to phone and internet downtime for extended periods, the reputational and financial cost can be enormous. So many companies invest in a second failover broadband connection, and view it as an essential resource for their business.
Resolve broadband issues quickly and remotely
One Contact is set up to troubleshoot remotely, reducing the time to act on and resolve any broadband issues. With our failover broadband service, if your primary connection goes offline, we can still remotely connect to your network, diagnose and potentially resolve your issue without having to call out to your premise. Without this second connection into your business, a callout would be required in all cases, slowing down the speed to identifying the issue and possible incurring callout charges.
Why choose One Contact?
One Contact is 100% Irish owned and operated. All our engineering and support teams work from our offices in Dublin and Tipperary, and are poised and waiting on your call.
We give each of our customers the priority they deserve.
Unlike larger companies that can tend to treat you like an account number; our conscientious team treat you with the priority you deserve. As an SME ourselves, we understand what is critical and urgent, once we are notified of any issues and respond with total focus and urgency.
Fully Monitored
Complete Service
How to get started and what to expect
Installing failover broadband starts by getting in touch. Contact us online, by email to info@onecontact.ie or speak to one of the team now on 01 906 0990.
Analysis
Installation
Once you choose your services, we professionally install and document your new connection from day one. This usually takes 5 to 7 days. This detailed installation and documentation is invaluable for quickly troubleshooting issues in the future as they arise.
Management
Monitoring
Fault Resolution
If your connection fails over to a backup connection we will be notified straight away. We use your documentation, remote diagnostic tools, and historic performance data to quickly confirm your experience and put a plan in to rectify the issue quickly and efficiently.
Keeping you informed
Testimonials
Having One Contact to provide all of our IT services together has made it so much more convenient and cost effective for our pharmacy. The installation of our VOIP Phone Systems has cut our phone call costs and made a huge difference to our productivity both in the Pharmacy and when we need to work from home. In terms of service, there are never any issues, One Contact are very reliable and always at the end of the phone to fix an issue straight away.
Read more “So much more convenient and cost effective for our pharmacy”
C & D Medical Group have 12 pharmacies in the group, based all over Ireland from Dundalk to North Dublin and the Midlands and west of Ireland. We got in touch with One Contact when we decided to bring all of the pharmacies to the same high spec in terms of Broadband, ensuring continuity across each pharmacy. We also wanted to save costs and make efficiencies across the group and knew that an amalgamation of services would provide us with that. One Contact were very detail oriented and following our initial discussions, when we set out our requirements for business internet, wifi and phone they set out very clearly what body of work they would do and the positive difference it would make to our business. Then they implemented everything quite seamlessly across all 12 pharmacies ensuring one point of contact for everything from CCTV to phone and internal network. What really makes the difference for us, apart from the cost savings, is that if ever there is an issue with any aspect of service, One Contact are on top of it almost before we have noticed. Our business is almost never closed and so they always work around us and our customers resolving the issues quickly and effectively.
We were not happy with the level of service we were receiving from our previous service provider and were exploring the possibility of upgrading our infrastructure, using a Cloud Server in the office and also looking to make cost savings by using one provider for all of our IT and Communications requirements and One Contact came highly recommended by a trusted client of ours. Once we made the decision to go with One Contact the process was seamless and the entire system was up and running within 6 weeks, including failover broadband, managed wi-fi, firewall, networking and desktop server support. One Contact, like the name says, provide us with the same point of contact who looks after us so well, marrying the provision of their service with what is convenient to our business. If it’s necessary, they will always try to re-boot the system during our lunch break or at a time to suit us, to avoid any inconvenience to us or our clients. They have delivered on their promise all the time and every time and we couldn’t recommend them more highly. We are delighted with the service